New Zealand is now at COVID-19 alert level one. 

We are continuing to operate our services as per normal. 

We ask you to please only travel if you are healthy, and to please maintain strict hygiene practices. 

You can book and pay for your travel online to reduce contact. You can also book via any national information centre in person or over the phone. You can also call us. 

We have changed some procedures, so please be mindful of these when you use our service

• We require your full, legal details. This includes but may not be limited to your name, phone number, email address and address. This must be provided at the time of booking. This is to help us maintain strict contact tracing practices. 
• Where possible, please avoid touching door handles. Wait for your driver to open the doors. 
• Where possible, please lift your own luggage on board. Please alert the driver if you need assistance. 
• Please do not travel if you feel unwell. If you do not feel well, please contact us and we will transfer your ticket date.