OUR DOOR TO DOOR SERVICE
We operate a door to door service, meaning we pick you up from your door and drop you off to your desired location.
We are aware that not everyone is travelling from their home, so we are happy to pick you up from any door - not just your own.
Although we are beginning our runs at a designated time, we may not have you first on the list. This means that even though your booking confirmation states 8:30am, you might notice your driver isn't with you exactly at that time.
Your driver will message you in the morning to let you know your approximate pick up time. Please be ready and waiting at this time, somewhere visible but safe and dry.
If your driver cannot see you, we will give you a message and a call. If both of those attempts are unsuccessful at contacting you, we reserve the right to depart once reasonable notice is given.
It is really important that you give us a clear address, and a contact phone number that you will have access to on your day of travel.