Refunds: Bus Travel

1. All cancellations incur a $10.00NZD non-refundable fee per person.
2. All full-price tickets are entirely non-refundable within 48 hours of travel.
3. Discounted fares are entirely non-refundable and non-exchangeable.
4. Exchanged tickets are non-refundable.
5. All full-price tickets may be exchanged to another day for free up to 48 hours prior to travel.
6. All full price tickets may be exchanged from 48 hours prior travel until 2 hours prior to travel for a fee of $10 per person.

Refunds: Tours & Charters

1. All full-price tours and charters are refundable up to one week prior to travel.
2. All full-price tours and charters are non refundable within one week of travel.
3. Discounted tour and charter bookings are completely non refundable and non exchangeable.