Refunds: Bus Travel
- All cancellations incur a $10.00NZD non-refundable fee.
- All full-price tickets are entirely non-refundable within 48 hours of travel.
- Discounted fares are entirely non-refundable and non-exchangeable.
- Exchanged tickets are non-refundable.
- All full-price tickets may be exchanged to another day for free up to 48 hours prior to travel.
- All full price tickets may be exchanged from 48 hours prior travel until 2 hours prior to travel for a fee of $10 per ticket.
Refunds: Tours & Charters
- All full-price tours and charters are refundable up to one week prior to travel.
- All full-price tours and charters are non refundable within one week of travel.
- Discounted tour and charter bookings are completely non refundable and non exchangeable.